Practical Information


Wiener Linien (Vienna Transport Authority)

  • Most modern and efficient network (5 underground lines, 28 tram routes and 84 bus routes, 23 night buses)
  • Short waiting times (at peak times between 3 and 5 minutes, in the evening hours between 5 and 15 minutes, night buses operate at half‐hourly intervals)
  • Operating hours daily from 5.00 a.m. to 0.30 a.m., night buses from 0.30 to 5.00 a.m.
  • 24 hours operating time on undergrounds on weekends
  • Safe, clean, efficient, easily accessible and offers good value for money.

Tickets for tram, bus or underground lines can be purchased

  • in tobacco shops
  • at ticket machines (directly located in the underground stations )
  • at ticket machines in the tram

More information on


City Bike Wien


Banks and Exchange
Banks are generally open from Monday to Friday, from 08:00 a.m. to 12:30 p.m. and from
1:30 to 3:00 p.m. (Thursday from 08:00 a.m. to 12:30 p.m. and from 1:30 to 5:00 p.m.).
Most Austrian Banks have currency exchange facilities available during opening hours and can also change Traveller's cheques. Please ask about charges before changing money, as these may vary considerably.
Automated cash machines (ATMs) are located outside most banks, where cash can be withdrawn 24 hours a day.

Business Hours and Shopping
Shopping hours are Monday to Friday from 09:00 a.m. to 6:00 p.m. and Saturday from 09:00
a.m. to 5:00 p.m.. The shops are closed on Sundays. Visitors from non‐EU countries should
ask for VAT refunds when purchasing goods.

Credit Cards
National and foreign Maestro cards as well as MasterCard, American Express, Visa and
Diners are accepted. Credit cards are also accepted by numerous hotels, restaurants, shops
and gas stations.

The official currency in Austria is the EURO.

The standard voltage in Austria is 220 V. The Austrian network supplies a frequency of 50Hz.
Plugs are continental‐style two‐pins.

Emergency Telephone numbers
European emergency call 112
Fire department 122
Police 133
Ambulance & emergency services 144
Emergency doctor 141
Night and weekend dental services (recorded message in German) 512 20 78
Pharmacies open nights and Sunday (recorded message in German) 1550 or see teletext page 648 on ORF1 or ORF2

For 24 hour car breakdown service, call one of the following automobile clubs
ARBÖ 123

The Conference Organiser cannot accept liability for personal injuries sustained, or for loss
or damage to property belonging to the participants and accompanying persons, either
during or as a result of the conference. The registration does not include insurance. It is
strongly recommended that you arrange insurance when you register for the conference and
book your travel arrangements. The insurance should be purchased in your country of origin.

Visa applications have to be lodged at the Austrian embassy or consulate in your country of
residence. Please find more information on website of the Austrian Federal Ministry for
European and International Affairs